Frequently Asked Questions
FAQ’s
How Can We Help You?
By submitting this form, you are consenting to receive marketing emails from: . You can revoke your consent to receive emails at any time by using the SafeUnsubscribe® link, found at the bottom of every email. Emails are serviced by Constant Contact
Does AggDirect provide paperwork (or permits in certain cases) for the materials that are ordered off of the mobile app?
AggDirect is not the manufacturer or original source of any materials order on the mobile app and only pass-along the information provided by the manufacturer or supplier, if any.
Does AggDirect provide any warranty on the materials sold on the mobile app?
No, AggDirect does not offer any implied or express warranties whatsoever on any materials and is not a manufacturer or original source of any materials. AggDirect is a third-party technology services provider.
Can I cancel an order of trucks or materials?
Yes, in general, you can cancel an order so long as it is within the permitted period of time and you properly cancel the job in the app or by notifying an authorized representative of our team.
Typically, how far in advance do I need to order trucks or materials?
Generally, 24 hours prior notice is sufficient, but please note that this may vary depending on the availability or demand of trucks and materials.
What sort of businesses are considered “customers” for AggDirect?
There are several different types of customers that AggDirect works with to provide hauling services and/or aggregate materials, including for example quarries, developers, general contractors, public-private partnerships, and government (city, county, state and federal), among others.
Does AggDirect own any truckers used for the truck hauling services?
No, AggDirect does not own any truckers and is a third party technology service provider.
Is AggDirect available in my city or state?
AggDirect is currently available in Washington D.C., Maryland and Virginia. Sign up to find out when AggDirect will be available in your area.
Does AggDirect allow me to decline a job?
Yes, you can decline a job so long as it’s within the permitted period of time and you properly cancel the job in the app or notify our team.
Do I need my own insurance to work with AggDirect?
Yes, you will need to provide your own insurance and proof of insurance. Only valid insured trucks can be listed in AggDirect. During the registration process, you receive information about the required insurance.
Will AggDirect help me find trucking jobs?
Yes, one of the main purposes of AggDirect is to help truckers find more work. You are notified when a job is available for you.
Can I sign up for AggDirect if I am an independent trucker with only one truck?
Yes, AggDirect can work with one or multiple trucks.
Didn’t Find Answers To Your Question
Please fill out the information below and we will be in touch!