Effective Date: May 25, 2018
Who We Are
D-Route Logistics, LLC d/b/a AggDirect, including its affiliates (“AggDirect,” “we,” “us,” or “our”), is an online logistics platform delivering solutions to and serving our Users based in the United States. Undefined capitalized terms used herein shall have the definitions as set forth in our Terms of Service.
This policy specifically applies to the following type of Users, among others who access or use the Services:
AggDirect solely provides services to Users located within the United States. The data controller for the information you provide or that is collected through the Service is:
D-Route Logistics, LLC d/b/a AggDirect
10610 Rhode Island Avenue
Beltsville, Maryland 20705
AggDirect uses third party products and services in connection with the delivery and functionality of the Service and, in some instances, may be subject to those third parties’ terms of services or limitations on the use, ownership and/or disclosure of certain information collected or shared through the use or integration of their products or service with the Service.
Collection of Information
We collect information you provide to us, including at such times you create, access, modify or log in to your account, use the Services and contact or otherwise communicate with us.
For Users who are Truckers, we collect information that includes each operator’s name, driver’s license, date of birth, vehicle/equipment information, insurance, government identification information (e.g., U.S. Department of Transportation number), driving record, background, work authorization status, experience, training, certifications, permits, licenses, contracts, contacts and such other information communicated to us by you or necessary to comply with local, state and federal law.
For Users who are Customers or other parties accessing or using the Services, the information we collect includes, but is not limited to: name, address, entity, delivery or pickup location, project, owner’s details, contracts, contacts, job details and requirements, services requested, materials, pricing, schedule, special instructions, agent or representative’s details, permits, certifications, licenses, site details, credentials, vehicle/equipment information and such other information you may provide or necessary to comply with local, state and federal law.
Other information provided by Users may include: email address, phone number, address, login name and password, account profile, signature, photographs, payment deposit or bank account, demographic data, credentials, company or organizational details, dates/calendar and such other information you may provide.
We collect information through your access or use of the Services. Below are the general categories of information we collect, and this information may vary depending on the type of User you are:
Device Information: We may collect information about the device you use to access or use the Services, including but not limited to: hardware, model, software, operating systems, browser, product numbers, preferences, access time, settings, serial numbers, file names, device identifiers, device components and component data, network and connectivity data, advertising data and such other information requested by or beneficial to the Services.
Location, speed, email, name, medical card, insurance, dot number
Location Information: Use of the Services requires collection of certain location data. Precise or estimated location data may be collected from various sources, including for example your device (depending on your device and app settings and permissions), vehicle or equipment. Location data collected from your device may be collected when the app is running in the foreground or background. Also, we may calculate your precise or estimated location from sources that include your IP address, GPS, wireless connectivity, phone number or other sources in connection with you access and use of the Services. We may also receive information or determine your location from third parties.
Communications Data: We can communicate with Users, and in certain instances Users can communicate with each other, through the Services. We receive and collect information in connection with such communications, including the date and time and content of those communications. AggDirect may access or use this information for purposes that include facilitating performance of the services requested by a User, customer support, troubleshooting, problem solving, analytics, product modifications, to give notice, security, training and other purposes.
Photographs: If you permit the app to access the camera on your device via the permission settings therein, we will enable you to take and upload to the Services photos of tickets, freight, bills of ladings, vehicles/equipment and other things in connection with the Services.
Transaction Information: We collect information in connection with your use of our Services and transactions related to such use, including but not limited to the transaction type, services requested or provided, order data, pickup or delivery information, payment information, time, distance, mapping, special instructions, contract or project details, relevant parties and such other information related to or concerning the transaction.
Usage Information: We collect information about how you use or interact with our Services. This may include information such as type of use, frequency of use, time of access, IP address, app pages and features used, settings, app performance data, source of access, third party services or sites used prior to accessing or using the Services and other usage data. We collect this information through cookies, special tags and other technologies and services that create and maintain unique identifiers.
To disable AggDirect’s ability to collect your location data:
Please note that by turning off your device location data, you may interfere with, disrupt or prevent the Services from properly functioning, communicating or performing the requests made therein or thereby. In the event you disable the location data, you agree that you assume all risk, loss, liability, delays, damage, costs and other adverse impacts to your requests made through the Services, your business and your agreements with other parties. Further, you agree to indemnify, defend and hold harmless AggDirect and AggDirect’s owners, directors, employees, advisors, agents, representatives, affiliates, partners, contractors and service providers (“AggDirect Representatives”).
On iOS: Settings 🡪 Privacy 🡪 Location Services 🡪 AggDirect 🡪 select “Never”
On Android: Settings 🡪 Apps 🡪 AggDirect 🡪 Permissions and switch “Location” to desired setting
Information from other sources may include:
We may combine the information collected from collected or received from these sources with other information.
DISCLAIMER: Disabling or turning off the application, your device, functionality, data or connectivity services may not result in disabling or limiting AggDirect’s ability to collect your data, including location data and may affect the performance of the Services.
How We Use Your Information
Please note that we may use the information that we collect in connection with the Services, or as otherwise described herein, for purposes that include:
Unless you have opted out of these features where available, we may use your information in a variety of ways to communicate with you, such as through email, SMS, newsletters, RSS feeds, service announcements, about topics that include products, services, customer service, updates, service interruption, promotions, changes, surveys, news and our partners.
Sharing of Information
Generally, you should have the ability to accept or decline cookies depending on your device and browser. Most browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. If you choose to decline cookies, you may not be able to access or use, all or a portion of, the Site or the Services.
Information and data that is automatically collected from your browser when you visit the Site. This information includes: your IP address, your browser type, operating system, access times, the content of any present cookies (see “Cookies” above), and the referring website address.
Modifying, Deactivating or Deleting Your Account
The Site gives users the option to change the information you provide and/or to not receive future communications related to the Site or Services. To change or edit the information you provide, please update your account information. To opt-out of receiving future information, please send us an email to the contact information provided below or follow the “opt-out” instructions provided in the communication(s) sent to you.
Users and Visitors from Outside the United States
Point of Contact: D-Route Logistics, LLC d/b/a AggDirect Ano Mugwagwa, Esq. General Counsel Ano@aggdirect.com Last Updated: May 25, 2020